Power cuts

In 2018, the average power cut per Primeo Energie customer within the Swiss grid lasted 11.6 minutes. Grid availability was therefore 99.998%.

Unfortunately, power cuts cannot be entirely prevented and excluded for the following reasons:

  • Faults in the Primeo Energie grid (due to bad weather, for instance)
  • Scheduled Primeo Energie power cuts for construction and redevelopment work require punctual switch-offs.

If possible, we announce any power cuts around 2 days before the event with an information card that we post in your letterbox.

Previously announced power cuts may be cancelled at short notice, without providing any information, if necessary. It should therefore be assumed that electrical installations are always live.

Scheduled power cuts






18.02.2020 13.15 15.00 Büsserach Industriestrasse 9-25
19.02.2020 13.30 15.30 Allschwil Baslerstrasse 284, 286, 286b, 288, 290
19.02.2020 13.30 14.30 Allschwil Oberwilerstrasse 80
Hinter dem Pfadgraben 1
19.02.2020 13.30 15.30 Dornach Werbhollenstrasse 28, 41, 43, 45
20.02.2020 13.30 15.30 Reinach Birkenweg 1, 3, 5, 7, 9, 11, 13

In the event of faults or power cuts please contact:

Basel network area and AVAG network area +41 61 415 41 41

Primeo Energie
Weidenstrasse 27
4142 Münchenstein
Opening Hours

Monday to Thursday:
8am to 12pm and 1pm to 5pm

8am to 12pm and 1pm to 4pm

Reception and customer center

Monday to Thursday:
8am to 12pm and 1pm to 6pm

8am to 12pm and 1pm to 4pm