Gemeinsam am Markt
EKZ und Primeo Energie AG bündeln ihre Kräfte im Energievertrieb für Geschäftskunden und Energieversorger (EVU) im Rahmen eines Joint-Ventures. Damit legen die beiden Anbieter einen neuen Meilenstein in der Schweizer Energieversorgungslandschaft.
Frequently asked questions
The joint company, which will start operations on 1 January 2021 under the Primeo Energie brand, aims to become the leading energy provider in the Swiss electricity and gas market. We have put together the following questions and answers for all customers.
As a result of the merger of EKZ and Primeo Energie, all EKZ customer contracts have been transferred to Primeo Energie AG (under the same terms). Primeo Energie AG will therefore be your new energy supplier as of January 2021 and invoice you for the electricity you use.
That's correct. As a former EKZ customer in the EKZ supply area, you will receive one bill from EKZ (grid) and one from Primeo Energie AG (energy) as of January 2021.
If you wish, one joint invoice can be generated in future at a fee.
Your electricity supply contracts as well as the conditions (prices, tariff periods, etc.) with EKZ remain in effect. Only the product name that appears on the monthly invoice has changed.
Business customers
- Energy for Business is now called: “Primeo FestPreis”
- Strom.Business is now called: “Primeo FestPreis”
- Strom.Flex is now called: "Primeo FestPreis"
- Strom.Optima is now called: "Primeo StrukturPreis"
- Strom.Optima EEX is now called: "TranchenPreis"
End distributor
- Optima.Light is now called: "Primeo FestPreis"
- Optima.Strom is now called: "Primeo StrukturPreis"
- Optima.White Label is now called: “Primeo StructurePrice”
Yes, with the myPrimeo Energie customer portal, you can access all relevant data and information at all times. And you can now also place your energy queries conveniently. Go to portal.
Simply go to Login, choose "Forgot password", enter your email address, and follow the instructions in the email to create a new password. We look forward to seeing you in the new portal!
There are around 600 electricity suppliers competing fiercely in the dynamic Swiss electricity market. We are better off working together in bringing about the required digitisation. The aim is to offer our customers the best energy products in Switzerland.
You have been notified of a possible change by email.
Primeo Energie has locations in Zurich at Sihlquai 253, 8005 Zurich, and in Münchenstein on Weidenstrasse 27, 4142 Münchenstein.
Yes, the contracts and GTCs are being transferred with all associated rights and obligations. Primeo is an experienced and established energy supply company that will manage EKZ's services competently and reliably.
The contracts will be transferred to Primeo Energie AG with all the rights and obligations.
No, it is not permitted to share such data, for data privacy reasons.
Please contact your advisor if you wish to continue this and have not yet heard from us directly.
Yes, you will receive the invoice by email in future, but you will need to register it again via your e-banking account.
Please note that your bank details will change with the transfer to Primeo and you will receive a new payment slip.
No, the paper invoices are free of charge. However, we recommend not using paper invoices, for environmental reasons.
We're there for you.
Our team of experts in energy supply will be happy to assist you at any time.